Returns & Exchanges
We want you to be completely satisfied with your handcrafted leather goods, which is why we offer a 60-day window for returns and exchanges. All items must be in their original, unworn condition to qualify for a full refund or store credit.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully place the unworn items in their original packaging, ensuring all dust bags and accessories are included to prevent damage during transit.
- 3.Ship with Ease
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our workshop receives and inspects your return, we will process your refund or ship your new exchange size within 5-7 business days.